We come to you. We fix it the same day. We explain what we did in plain English. No jargon, no call centres, no lock-in contracts.
5.0 on Google · Trusted by Sydney homes and businesses
No hold music. No automated replies. Call, book, or message and a real person responds.
Call, email, or fill in the form. You'll hear back within the hour on weekdays. We pick up the phone.
We diagnose remotely or come to you. You get a clear price before any work starts. No guesswork.
We fix it, walk you through what happened, and make sure you're happy. If we can't fix it, you don't pay.
Whether it's a laptop at home or a team of ten, we've got the right solution and the right price.
Slow computers, dodgy Wi-Fi, email issues, printer problems. We come to you, sort it out, and explain everything in plain English.
Keep your team productive and your systems secure. Managed IT plans, Microsoft 365, cybersecurity, meeting rooms. We handle the tech.
At home or in the office. Same-day where possible.
Slow startup, crashes, overheating, hardware faults. All brands fixed. We come to you.
Dead spots, dropouts, slow speeds. We set up and optimise your home or office network. Most jobs done in under 2 hours.
Pop-ups, suspicious activity, or a suspected breach. We clean it up and lock things down properly.
New laptop, PC, or phone. We set everything up right — accounts, apps, data transfer, security. Ready from day one.
Email setup, migrations, Teams, OneDrive, SharePoint. We handle the move with zero downtime.
Ongoing IT management for your business. Proactive monitoring, fast response, and priority support from $89 a month.
Screens, cameras, speakers, Teams and Zoom. Full design, supply, and configuration. Ready before your next meeting.
We assess your current setup and give you honest advice on what's working and what isn't. First 30 minutes free.
Threat assessments, ransomware protection, security software setup, staff training. Practical security, not overkill.
We've been fixing tech problems for Sydney homes and businesses since 2010. No call centres, no overseas outsourcing. Just a local team who shows up when they say they will.
"Sorted my issue very quickly. On time, answered all my questions, and explained everything clearly. Highly recommended."
"So happy I found Onside IT. They set everything up and made running my business so much easier. Everything just works now."
"Great price and honest advice throughout. Onside IT made everything easy."
All prices include GST. You get a quote before we start. If we can't fix it, the labour is free.
If we can't solve your problem, you won't pay for labour. We're always upfront about what we can and can't fix.
Monthly plans cancel any time. We'd rather earn your loyalty through good service than tie you in with paperwork.
We fix problems properly. No upselling, no jargon, no runaround.
When you call, you speak to the person who will actually fix your problem. No tickets. No triage queue. A real person.
15+ years across homes, legal firms, retail, and growing businesses. If your problem is unusual, we've probably dealt with it.
Before we leave, we walk you through everything. Most clients tell us they finally understand their own tech after working with us.
Monthly plans cancel any time. Our managed IT clients stay because the service is good, not because they're trapped.
We've been helping Sydney homes and businesses since 2010. No offshore call centres. No confusing jargon. Just honest local support from experienced technicians who show up when they say they will.
Local team. Real technicians. We come to you.
Over 15 years serving Sydney homes and businesses.
Book before 3pm for same-day help across most suburbs.
We help both. No job too small, no team too big.
Still not sure? Call us. We're happy to chat before you commit to anything.
A quick remote fix starts at $65. Onsite callouts start at $95 and include the first 30 minutes. Ongoing work is $150 per hour, billed in 30-minute blocks. Monthly managed IT plans start at $89. All prices include GST and you get a quote upfront.
Yes, for most Sydney suburbs. Book before 3pm on a weekday and we can usually get to you the same day. Remote support is often available within the hour. Call us if it's urgent.
We cover all of Sydney including the Inner West, Eastern Suburbs, North Shore, Northern Beaches, Hills District, Parramatta, Homebush, Ryde, Sutherland Shire, and the CBD. Remote support is available Australia-wide.
Simple. If we can't resolve your issue, you won't be charged for labour. It applies to standard support jobs. It doesn't cover hardware parts or third-party services, but we'll always tell you before any charge applies.
No. All our managed IT plans are month to month. You can upgrade, downgrade, or cancel with 30 days notice. We'd rather earn your business through good work than lock you in with paperwork.
Both. We help home users with laptops, Wi-Fi, phones, email and printers. We also help small businesses with everything from Microsoft 365 to cybersecurity. No problem is too small.
Yes. 15% off all services for seniors and pensioners. Just mention it when you get in touch. No paperwork needed.
For urgent onsite visits, we can usually be with you the same day or the next morning. Remote support is often available within the hour. We cover the Inner West, Eastern Suburbs, North Shore, Northern Beaches, Hills District, Parramatta, Homebush, Ryde, and the CBD.
Credit card, bank transfer, or cash. For onsite jobs we can take card payment on the spot. Managed IT plans are invoiced monthly. We confirm everything before we start.
Call us, send a message, or fill in the form. We reply within the hour on weekdays. If it's urgent, call. We pick up.